MysterTech
Your Partner in Seamless Hotel Technology Implementations
Tired of IT Projects Crashing Your Hotel's Productivity?
Let MysterTech Take the Wheel.
Whether it's implementing a new PMS, changing vendors or integrating a new operational system, these processes can be complex and overwhelming.
At MysterTech, we recognise that the primary focus of your staff should be on delivering exceptional guest experiences. That's why we specialize in managing IT projects tailored to the unique needs of your hotel. Our experienced team understands the nuances of hotel operations and is committed to providing bespoke solutions that allow your staff to dedicate their time and energy to what truly matters—your guests' satisfaction.
Let us handle the intricacies of technology implementation, enabling you to foster a welcoming environment and create memorable experiences for every guest.
Bespoke IT Project Management – Tailored to Your Hotel's Unique Needs
Experience the MysterTech Difference
What sets us apart? It's our commitment to partnership. We're not just a vendor; we're an extension of your team.
Client-Centric Approach: We prioritise building strong, long-term relationships with our clients. Your success is our success.
Deep Industry Expertise: We have a deep understanding of the hotel industry and the unique technology challenges you face.
Proven Track Record: We have a history of successfully managing complex IT projects for hotels, delivering on time and within budget.
Commitment to Your Success: We're invested in your success and will work tirelessly to ensure your project is a success.
Ready to Discuss Your Hotel's Technology Needs?
Let's start building your bespoke IT solution.
At MysterTech, we believe in a different approach. We don't offer cookie-cutter solutions. Instead, we work closely with you, taking the time to understand your specific challenges, goals, and budget. Our dedicated project managers act as an extension of your team, providing expert guidance and support every step of the way. We create customized project plans that are designed to meet your exact requirements, ensuring a smooth and successful implementation.
We believe in open communication and transparency throughout the project lifecycle. Here’s how we work with you:
Initial Consultation (Free & No Obligation): We start with a conversation. We want to hear about your challenges, your goals, and your vision for your hotel's technology. This initial consultation is free and comes with no obligation. It's simply a chance for us to get to know each other and explore how we can help.
Needs Assessment & Planning: Based on our initial consultation, we conduct a thorough needs assessment and develop a tailored project plan that outlines the scope, timeline, and budget.
Implementation & Ongoing Support: We manage the entire implementation process, ensuring seamless integration with your existing systems and providing ongoing support to ensure everything runs smoothly.
Our Services
PMS migrations: Mews
Ready to elevate your guest experience and streamline your operations? As a certified Mews Deployment Partner, we specialize in more than just introducing you to the awarded Mews PMS — we handle everything from seamless migration to full onboarding, so your switch is smooth and hassle-free.
Mews is more than a PMS; it’s a game-changer. Imagine automating payments, optimizing guest check-in and checkout with a few clicks, and leveraging kiosks to free your staff from tedious administrative tasks. This allows your team to focus on what really matters — delivering outstanding hospitality that leaves a lasting impression.
Boost your efficiency, enhance guest satisfaction, and watch your online reviews soar, all while working with the most advanced PMS on the planet.
IT Project Management
PMS Migration, moving to a new vendor or adding a new feature to your tech landscape.
Navigating complex IT projects can be challenging for hotels. MysterTech provides comprehensive project management services, taking the burden off your team.
We follow a proven methodology that includes:
Needs Assessment & Planning: We work closely with you to define project scope, goals and budget.
Vendor selection & Management: We help you select the right vendors and manage all communication and contracts.
Implementation & Integration: We oversee the implementation process, ensuring seamless integration with your existing systems.
Testing & Quality Assurance: We conduct thorough testing to ensure everything works as expected.
Training & Support: We can provide comprehensive training and ongoing support to your staff.
Guest journey digitalization
Improving your guest journey can be a long and hard road to take if you do it on your own. We help you map and digitalize every step on your guest’s journey to improve guest satisfaction, optimize operational efficiency and increase revenue growth.
Pre-Arrival: personalized welcome emails, online check-in, pre-stay concierge services, etc.
On-property: Digital key access, in-room technology or mobile ordering menus.
Post-Stay: automated surveys, bespoke thank you emails, etc.
Contact us
hello@mystertech.com
Barcelona
Spain