Privacy Policy for Mystertech.com

Effective Date: December 29th 2024

Welcome to Mystertech.com. Protecting your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

1. Data Controller

Mystertech.com (hereinafter referred to as “we,” “us,” or “our”) is the data controller responsible for your personal data. If you have any questions or concerns regarding this Privacy Policy, you may contact us at hello@mystertech.com

2. What Information We Collect

We collect the following categories of personal data:

a. Information You Provide to Us:

• Contact Information: Name, email address, phone number, postal address.

• Account Details: Username, password, and profile information (if applicable).

• Customer Support Queries: Any personal data you include in communications with us.

b. Information We Collect Automatically:

• Device Information: IP address, browser type, operating system, device type.

• Usage Data: Pages visited, time spent on pages, links clicked, and other analytical data.

c. Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your browsing experience. For more details, please refer to our Cookie Policy.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Consent: When you provide explicit consent (e.g., subscribing to newsletters).

• Contractual Necessity: To fulfill contractual obligations (e.g., providing services you request).

• Legal Obligations: To comply with applicable laws and regulations.

• Legitimate Interests: For improving website functionality, security, and user experience.

4. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our website and services.

• To respond to your inquiries or customer support requests.

• To personalize and improve your user experience.

• To send you marketing and promotional communications (with your explicit consent).

• To ensure website security and prevent fraudulent activities.

• To comply with legal and regulatory obligations.

5. Sharing Your Information

We may share your personal data with:

• Service Providers: Third-party vendors who provide services such as hosting, analytics, and email delivery.

• Legal Authorities: When required by law or in response to valid legal requests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, your data will be securely deleted or anonymized.

7. Your Rights Under GDPR

As an EU resident, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.

• Right to Rectification: Correct inaccuracies in your personal data.

• Right to Erasure: Request the deletion of your personal data (“Right to be Forgotten”).

• Right to Restrict Processing: Limit the processing of your personal data under certain conditions.

• Right to Data Portability: Obtain and reuse your personal data for your own purposes.

• Right to Object: Object to the processing of your personal data, including for marketing purposes.

• Right to Withdraw Consent: Withdraw your consent at any time.

• Right to Lodge a Complaint: File a complaint with your local data protection authority.

To exercise any of these rights, please contact us at hello@mystertech.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the Internet is completely secure.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we ensure adequate protection of your data through EU-approved Standard Contractual Clauses or other lawful mechanisms.

10. Cookies and Similar Technologies

We use cookies to enhance your experience on our website. By using our site, you consent to the use of cookies in accordance with our Cookie Policy. You can manage your cookie preferences through your browser settings.

11. Children’s Privacy

Our website is not directed to children under the age of 16, and we do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy regularly.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@mystertech.com